The Hotel Front Desk Self-Service Kiosk Solution is based on self-service terminals, enabling guests to complete check-in/check-out with simple operations. This significantly improves hotel operational efficiency, enhances guest experience, and reduces labor costs.

This solution addresses the following pain points of traditional front desk check-in methods:

High traffic and delayed reception
Long guest queuing times
Insufficient staffing during hotel peak hours
Guest privacy protection concerns

Project Business Requirements

Touchscreen Operation: Supports touchscreen operation, allowing guests to tap on the screen to self-check-in, check-out, extend their stay, print invoices, manage membership, and perform other operations.
ID Card Recognition: Supports ID card recognition, allowing guests to place their ID card directly on the terminal. The system will automatically read the ID card information and fill in the check-in registration form, avoiding the tediousness and errors of manual data entry.
Facial Recognition: Supports facial recognition. During registration, the terminal will require guests to perform facial recognition and compare the recognition results with their ID card information to ensure identity verification.
Payment Function: To facilitate guests paying room fees, the self-service terminal can integrate payment functions, supporting various payment methods such as bank cards, Alipay, and WeChat Pay. Guests can complete payment directly on the terminal after registration.
Check-in Credential Printing: After completing registration and payment, the self-service terminal can automatically print check-in credentials, such as room cards and invoices. Guests can then directly access their rooms with these credentials.

Core Motherboard Solution Advantages

This solution offers optional configurations based on actual hotel needs, including the IoT-3288E powered by the RK3288 platform and the AIoT-3568A powered by the RK3568 platform. Both motherboards offer significant advantages in performance and configurations, fully meeting the various functional requirements of terminal devices.

IoT-3288E

Motherboard Advantages:

The IoT-3288E's advantage lies in its rich expansion interfaces, allowing connection to various external devices and offering extremely strong expandability.

Motherboard Configuration

Core Configuration

CPU: RK3288 quad-core processor, main frequency up to 1.8GHz

Operating System: Android 7.1/11.0

Memory: Standard 2GB (4GB optional)

Storage: Standard 16GB (8GB/32GB/64GB optional)

Display Interfaces

HDMI Output: 1 port, supports 1080P@60Hz, 4Kx2K@60Hz output

LVDS Output: 1 single/dual channel, can directly drive 50/60Hz LCD screens

eDP Output: Can directly drive eDP interface LCD screens of various resolutions

Expansion Interfaces

USB: 6 x USB 2.0

Serial Ports: 1 x TTL, 4 x RS232, 1 x Bluetooth multiplexed serial port, 11 x GPIO, 1 x ADC, 1 x IIC, button interface

Storage Card: Supports TF card

Network Support

Wireless Network: Built-in WiFi; Bluetooth 4.2

Wired Network: Supports 10/100M adaptive Ethernet

Mobile Network: Supports 4G internet via PCI-E interface

AIoT-3568A

Motherboard Advantages:

The AIoT-3568A is based on the RK3568 quad-core processor, possessing powerful core processing capabilities, with a built-in independent NPU capable of providing 1 TOPS of computing power.

Motherboard Configuration

Core Configuration

CPU: RK3568 quad-core processor, main frequency up to 2.0GHz, 1 TOPS computing power

Operating System: Android 11.0 (supports Linux/OpenHarmony)

Memory: Standard 2GB (4GB/8GB optional)

Storage: Standard 16GB (32GB/64GB/128GB optional)

Display Interfaces

HDMI Output: 1 port, standard Type-A female connector, supports up to 4Kx2K@60Hz resolution

LVDS Output: 1 port, supports single/dual 6-8bit, can directly drive 50/60Hz LCD screens, maximum LVDS screen resolution 1920*1080

eDP Output: 1 port, can directly drive eDP interface LCD screens of various resolutions

Expansion Interfaces

USB: 1 x USB 3.0, 5 x USB 2.0

Serial Ports: 2 x RS232, 2 x TTL, 1 x RS485

I2C Interface: 1 port, can connect I2C interface TP or peripherals

CAN: 1 port

Storage Card: TF card

Network Support

Wireless Network: Built-in WiFi; Bluetooth 4.2

Wired Network: Supports 10/100/1000M adaptive Ethernet

Mobile Network:

Supports 4G internet via PCI-E interface
Supports 5G internet via M.2 5G interface (optional)

Application Cases

Currently, this hotel front desk self-service kiosk solution has been successfully deployed in multiple chain hotels across the country.